FAQ
Got questions? Check-out our most asked questions.
What is Nexa Cards?
Nexa Cards is a service that allows you to sign up, deposit your
cryptocurrency, and receive a debit card that you can use to spend
your crypto directly. We simplify the process by eliminating the
need to convert your crypto to fiat and then fund it to your bank.
How does the Nexa Cards debit card work?
Once you sign up and deposit your cryptocurrency into your Nexa
Cards account, you'll receive a debit card on your dashboard
linked to your crypto balance. When you use the card, your crypto
is automatically converted into fiat currency at the point of
sale, allowing you to spend seamlessly anywhere that accepts debit
cards.
What cryptocurrencies are supported on Nexa Cards?
Nexa Cards supports a wide range of popular cryptocurrencies
including Bitcoin (BTC), Ethereum (ETH), Binance Coin (BNB), and
many others. You can check the full list of supported
cryptocurrencies on your dashboard.
Are there any fees associated with using the Nexa Cards debit
card?
There may be fees associated with transactions, currency
conversion, and card maintenance. For a detailed breakdown of our
fees, please refer to our pricing section.
How do I sign up for Nexa Cards?
Signing up is easy! Simply visit our
Sign Up Page, create an account, deposit
your preferred cryptocurrency, and request your debit card. Once
your card is issued, it will be available on your dashboard.
Is my cryptocurrency safe with Nexa Cards?
Yes, your cryptocurrency is secured with top-notch encryption and
storage solutions. We prioritize your security and use
industry-standard practices to protect your assets.
Can I use my Nexa Cards debit card internationally?
Absolutely! Your Nexa Cards debit card can be used worldwide
anywhere that accepts debit cards. Currency conversion fees may
apply for transactions in different currencies.
How do I check my balance or transaction history?
You can easily check your balance and view your transaction
history by logging into your Nexa Cards account through our
website .
What should I do if my Nexa Cards debit card is lost or stolen?
If your card is lost or stolen, immediately contact our customer
support team through our Contact Us Page. We will block the card
and issue a replacement to ensure your account remains secure.
How can I contact customer support?
For any inquiries or issues, you can reach our customer support
team via our Contact Us Page. We’re here to help and ensure you
have the best experience with Nexa Cards.